Bella•Fina Collective — Return & Exchange Policy

Last Updated: May 26, 2026

 

Bella•Fina Quality Promise

At Bella•Fina Collective, we carefully curate jewelry using materials selected for style, durability, and everyday wear.

If your item experiences a manufacturing defect within 30 days of delivery, please contact us at info@bellafinacollectivejewelry.com with your order number and photos of the item so we can review the issue.

If approved, we may offer a replacement, store credit, or refund depending on product availability.

 

This limited quality promise does not cover:

• normal wear and tear

• scratches or accidental damage

• improper storage or care

• exposure to chemicals, perfumes, lotions, excessive moisture, or harsh substances

• natural fading of plated finishes over time

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We want you to feel confident in your Bella•Fina Collective purchase. Please review the details below to determine whether your item qualifies for a return or exchange.

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Return Eligibility

We accept returns on select unworn, undamaged items in their original packaging within 14 days of delivery, subject to the exclusions below.

• Items must be returned in original condition, including pouches and accessories provided

• Refunds are issued to the original form of payment once the return is approved and processed

 

Hygiene & Safety Notice

For hygiene and safety reasons, certain items are not eligible for return or exchange, even if unworn.

This policy is in place to protect the health and safety of our customers.

 

Damaged Items process:

If you received a damaged or broken item, we would replace the item if still in stock, at no cost to you or we can refund your money to original payment method. Please notify us withing 72 hours of receipt so we can assist your promptly.

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Final Sale & Non-Refundable Items

The following items are final sale and not eligible for return or exchange:

• Body jewelry, including:

  • Earrings

  • Nose rings

  • Toe rings

  • Belly rings

  • Belly chains

  • Ear cuffs

• Mystery bags or sample items

• Final sale items

 

Exchanges

At this time, exchanges are limited to rings for size only, subject to availability.

• Only two size exchanges are permitted per order

• Exchanges must be requested within 14 days of delivery

• Items must meet all return eligibility requirements

 

How to Request a Return or Exchange

To request a return or size exchanges, please email us at
info@bellafinacollectivejewelry.com

Include:

• Your order number

• The item(s) you’re requesting to return or exchange

• Reason for the request

If approved, you will receive instructions on how to proceed.

 

Processing & Refunds

• Approved returns are processed within 5–7 business days after we receive your package

• Shipping fees are non-refundable

• Customers are responsible for return shipping costs unless the item arrives damaged or defective

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Need Help?

If you have questions about this policy or your order, please contact us at
info@bellafinacollectivejewelry.com

We aim to respond within 1–2 business days.

                                                       Jewelry curated to fit.

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