🔄 Bella•Fina Collective — Return & Exchange Policy

Last Updated: Aug 27, 2025

 

We want you to love your Bella•Fina Collective pieces. If you’re not completely satisfied with your purchase, please review the details below to determine if your item is eligible for a return or exchange.

Return Eligibility

• We accept returns for most unworn, undamaged items in their original packaging within 14 days of delivery.

• Returns must include all tags, pouches, and accessories provided.

• Refunds will be issued to the original form of payment once your return is processed.

Hygiene & Safety Notice

For hygiene reasons, we are unable to accept returns or exchanges on body jewelry, including earrings, nose rings, belly rings, belly chains, and ear cuffs — even if unworn.
This policy is in place to protect the health and safety of our customers.

Non-Refundable & Final Sale Items

The following items are final sale and not eligible for return or exchange:

• Body jewelry (including earrings, nose rings, belly rings, belly chains, and ear cuffs)

• Mystery Bags and sample items

• Final sale or discounted items

How to Request a Return

• To request a return, email us at info@bellafinacollectivejewelry.com with your order number and reason for return.

• Once your return is approved, you will receive instructions on how to proceed.

Processing & Refunds

• Approved returns are typically processed within 5–7 business days after we receive your package.

• Refunds will be issued to your original payment method.

• Shipping fees are non-refundable.

• Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Exchanges

• At this time, exchanges are only available for the same item in a different size (if stock permits).

• To initiate an exchange, please follow the return request process above.

Need Help?

For assistance with your return or exchange, contact us at returns@bellafinacollectivejewelry.com.