Frequently Asked Questions

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How long will my order take to ship?

Orders are processed within 2–4 business days. Shipping times vary based on location and the shipping method selected at checkout. You’ll receive tracking details once your order ships.

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Do you accept returns or exchanges?

For hygiene and safety reasons, most jewelry is final sale.
However, we offer a one-time size exchange on select ring styles, subject to availability.

Please contact us within 7 days of delivery to request an exchange.
For full details, visit our Return & Exchange Policy in the website footer.

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How do I find my ring size?

We offer a Ring Sizing & International Conversion Guide to help you find your best fit.
Bella•Fina Collective proudly carries select ring styles in sizes 4–12, supporting both petite and extended sizing where available.

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How should I care for my jewelry?

To preserve finish and shine:

• Gently wipe jewelry with a soft, lint-free cloth after wear

• Avoid water, perfumes, lotions, and harsh chemicals

• Store pieces dry in a pouch or jewelry box

Care needs may vary by material. For detailed guidance, visit our Materials & Care page.

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What materials do you use?

Bella•Fina Collective primarily curates jewelry made from long-wear materials, including:

• 14K–18K gold-filled

• .925 sterling silver (some with rhodium finish)

• 18K PVD gold over stainless steel or titanium

We also offer a limited number of style-forward designs that prioritize aesthetic appeal over everyday wear. All materials are clearly disclosed on each product page.
Learn more on our Materials & Care page.

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Do you offer a warranty or guarantee?

We stand behind the quality and craftsmanship of our jewelry when worn as intended.

• Core Materials pieces are designed for regular wear with proper care.

• Style-forward pieces may show natural wear over time due to material composition and use.

Because wear patterns vary, we do not offer lifetime guarantees. If you experience a quality issue related to workmanship within a reasonable timeframe, please contact us — we’re always happy to review and assist.

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What if I have questions about my order?

We’re here to help.
Email us at info@bellafinacollectivejewelry.com and we’ll respond within 1–2 business days.

For sizing or exchanges, please email info@bellafinacollectivejewelry.com.